Payee Support Charge

The Payee Support Charge will allow you to automatically charge each Payee a support charge which is a percent of the bill, based on the list price they are charged.  This is based on monthly charges for AWS Support plans based on each month’s AWS usage charges. To see more go to the AWS Support Pricing page.

ENABLING PAYEE SUPPORT CHARGE

To enable Payee Support Charge in CloudCheckr you must login with an account that has access to your Master Payer account.

  • Navigate to Cost > AWS Partner Tools > Payee Support Charge and here you will be presented with a list of your payee accounts.

PayeeSupportCharge

  • Select the box next to the account you would like to enable the Payee Support Charge.
  • Select the ‘Update Payee Support Charge’ button

VIEWING PAYEE SUPPORT CHARGES

Now that you have enabled the Payee Support Charge to be able to properly view the charges for your  accounts the following needs to have occurred:

You will need to wait for the specific months billing data to be closed by Amazon. If you are currently in the middle of a month the charges will not display.  Waiting until the end of the month is the only way to allow CloudCheckr to obtain the full accurate cost for the customer accounts. The Payee Support Charges will also show up if a closed month has been reprocessed.

Now that the end of the month billing data has been closed out , to display the charges you must use the Cost Type of List Cost whenever you are presented with a Cost Type filter in CloudCheckr. See some examples below:

 

  • Single Day Summary: Since we must wait for Amazon to have closed the month, when running the Single Day Summary you must select the last day of the month and List Cost as the Cost Type.  For example if the closed month is July, you will need to select July 31st and List Cost for the Support Business charges to be displayed. If you select any other day within the month (July 1st through July 30th) even if you have List Cost set, the Support Business charges will not display.
    • Navigate to
      • Set Date to end of month: ‘7/31/2015
      • Set AWS Account ID: equal to the Account that wants to review Payee Support charge
      • Set Cost Type to ‘ListCustomSupportChargeSingleMth
  • Invoice Generator: When generating an invoice for your Payee account you will need to select the Cost Type of List Cost for the charge to display on the invoice.CustomSupportInvoiceGen
    • Generating Reports / Saving Filters – Within Advance Filtering and Advanced Grouping we allow you to generate detailed reports which include filtering by Cost Type. You will need to make sure that you select List Cost if you would like Support Business charges to display. Also, keep this in mind when saving/updating filters.

    • Navigate to Cost > AWS Billing > Advanced Filtering:
      • Set Cost Type to ‘List
      • Set Group by to ‘AWS Service
      • Set Account to the specific account whose Custom Support Charge you would like to review. The default is all accounts.
      • Set AWS Service to ‘AWSSupportBusiness
      • Select the Filter button to generate the report
        • You can choose Save Filter button if this is a report that you will use regularly.

      CustomSupportChargeAdvanceFilter

    • Navigate to Cost > AWS Billing > Advanced Grouping:
      • Set Group by to ‘AWS Service
      • Set Aggregate to ‘List
      • Set Account to the specific account whose Custom Support Charge you would like to review. The default is all accounts.
      • Set AWS Service to ‘AWSSupportBusiness
      • Select the Filter button to generate the report
        • You can choose Save Filter button if this is a report that you will use regularly.

CustomSupportChargeAdvanceGrouping